Privacy policy
This Privacy Policy describes how Glenrune ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from our website.
Information We Collect
When you visit our store, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the individual pages you view and how you interact with the site.
When you make a purchase or attempt to make a purchase, we collect information such as your name, billing and shipping address, payment details (including credit card numbers, processed securely by our payment providers), email address, and phone number. We refer to this as "Order Information".
How We Use Your Information
We use the Order Information we collect to fulfill any orders placed through the site (including processing your payment, arranging shipping, and providing order confirmations and invoices). Additionally, we use this information to communicate with you, screen orders for potential risk or fraud, and, when in line with your preferences, provide information or advertising relating to our products.
Sharing Your Information
We share your personal information with third parties who help us use it as described above. For example, we use trusted service providers to power our online store, process payments, and fulfill and ship orders. We may also share your information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.
Cookies
We use cookies and similar technologies to operate the store, remember your preferences, understand how visitors use the site, and improve your shopping experience. You can control or disable cookies through your browser settings, though some features of the site may not function properly as a result.
Data Retention
When you place an order through the site, we will retain your Order Information for our records unless and until you ask us to delete this information.
Your Rights
You have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise any of these rights, please contact us using the details below.
Security
We take reasonable measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Payment transactions are encrypted using SSL technology.
Children's Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page.
Contact Us
For questions about this Privacy Policy, or to make a request regarding your personal information, please contact us:
Store name: Glenrune
Company name: VNM GROUP LLC
Company number: L20000272344
Company Address: 10 SE Magnolia Ext, Ocala, FL 34471, United States
Email: info@glenrune.com
Phone number: +1 305 4472590
We aim to respond to your inquiries within 24 hours.
Customer Service Hours:
Monday to Friday: 9am – 6pm (GMT-5)
Saturday and Sunday: Closed